Terms of Service

Effective Date: April 11, 2026  |  Last Updated: April 11, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Pequod's Pizza ("Company," "we," "us," or "our"), governing your access to and use of the website located at pizzas-pequods.rest (the "Website"), as well as any services, products, content, features, and functionality offered by Pequod's Pizza through any channel, including but not limited to in-person dining, telephone orders, online orders, and third-party delivery platforms.

By visiting our Website, creating an account, submitting an order, or engaging with any portion of our digital or physical services, you affirm that you are at least 18 years of age, or are between 13 and 17 years of age and are accessing our services with the consent and supervision of a parent or legal guardian. If you are accessing or using our services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" shall refer to such entity.

Your continued use of the Website and services following any modification to these Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically to stay informed of any updates.

2. Description of Services

Pequod's Pizza is a food service business operating in the United States. We offer a range of products and services, including but not limited to:

• In-Restaurant Dining: Guests may dine at our physical location(s), enjoy our full menu of pizzas, appetizers, beverages, and other food and drink offerings.
• Takeout Orders: Customers may place orders by telephone or through our Website for pickup at our restaurant location.
• Delivery Services: We may offer delivery directly or through authorized third-party delivery platforms. Availability of delivery services is subject to geographic limitations, hours of operation, and other restrictions.
• Online Ordering: Our Website may provide a platform through which customers can browse our menu, customize orders, and submit payments for food and beverage products.
• Catering Services: We may offer catering arrangements for events, parties, and corporate gatherings, subject to separate agreements and availability.
• Promotional Offers and Loyalty Programs: From time to time, we may offer discounts, special promotions, coupon codes, or loyalty-based rewards. These offers are subject to their own specific terms and conditions and may be modified or discontinued at any time without notice.

All products and services are offered subject to availability and at our sole discretion. We reserve the right to limit, refuse, or cancel any order or service at any time for any reason, including but not limited to suspicion of fraud, violation of these Terms, or operational limitations.

3. User Obligations and Prohibited Activities

3.1 General Obligations

As a user of our Website and services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order.
• Maintain the confidentiality of any account credentials, including your username and password, and accept responsibility for all activities that occur under your account.
• Notify us immediately of any unauthorized use of your account or any other breach of security.
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of our Website and services.
• Use the Website and services only for lawful purposes and in a manner consistent with these Terms.
• Treat our staff, representatives, and other customers with respect and dignity, whether in person, by telephone, or through digital communications.

3.2 Prohibited Activities

You expressly agree not to engage in any of the following prohibited activities:

• Using the Website for any fraudulent, deceptive, or illegal purpose, including submitting false orders or payment information.
• Attempting to gain unauthorized access to any part of the Website, our servers, databases, or any third-party systems connected to our services.
• Transmitting any viruses, malware, spyware, ransomware, or other malicious code through or in connection with the Website.
• Using any automated tool, bot, scraper, spider, or similar data collection mechanism to access, index, or harvest data from our Website without our express written consent.
• Attempting to reverse engineer, decompile, disassemble, or otherwise derive the source code of any software associated with the Website.
• Impersonating any person or entity, or falsely representing your affiliation with any person or entity.
• Submitting, posting, or transmitting any content that is defamatory, obscene, harassing, threatening, hateful, discriminatory, or otherwise objectionable.
• Interfering with or disrupting the integrity, performance, or availability of the Website or its underlying infrastructure.
• Engaging in any activity that places an unreasonable or disproportionate load on our servers or network infrastructure.
• Using the Website or services to collect, harvest, or store personal data of other users without authorization.
• Violating any third-party rights, including intellectual property rights, privacy rights, or contractual rights.
• Reselling, sublicensing, or otherwise commercially exploiting any portion of our Website or services without our prior written consent.
• Circumventing or disabling any security features, digital rights management systems, or access controls associated with the Website.

Violation of any of the prohibited activities listed above may result in immediate termination of your access to our Website and services, and may expose you to civil or criminal liability under applicable law.

4. Intellectual Property Rights

4.1 Ownership

All content, materials, and features available on our Website, including but not limited to text, graphics, logos, icons, images, audio clips, video content, digital downloads, data compilations, software, and the overall design, layout, and appearance of the Website (collectively, the "Content"), are the exclusive property of Pequod's Pizza or its licensors and are protected by United States copyright law, trademark law, trade dress law, and other applicable intellectual property laws and international conventions.

The Pequod's Pizza name, logo, trade dress, and all related product and service names, design marks, and slogans are trademarks or service marks of Pequod's Pizza. You may not use any of these marks without our prior written consent. All other trademarks appearing on our Website are the property of their respective owners.

4.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Content solely for your personal, non-commercial purposes in connection with using our services. This license does not include the right to:

• Reproduce, distribute, publicly display, or create derivative works from any Content.
• Use any Content for commercial purposes or for any public display, whether commercial or non-commercial, without our express written consent.
• Remove or alter any copyright, trademark, or other proprietary notices from any Content.
• Transfer or sublicense the rights granted under this limited license to any third party.

4.3 User-Submitted Content

If you submit, upload, post, or otherwise provide any content to us — including reviews, comments, photographs, feedback, or suggestions ("User Content") — you grant Pequod's Pizza a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media or format, for any lawful purpose, without compensation to you. You represent and warrant that you own or have the necessary rights to grant this license, and that your User Content does not infringe the rights of any third party.

5. Online Ordering and Payment Terms

5.1 Order Placement

When you place an order through our Website, you are making an offer to purchase the selected items at the stated prices. We reserve the right to accept or decline any order at our sole discretion. An order confirmation sent to your email address does not constitute our acceptance of your order; acceptance occurs when your order is processed and prepared for fulfillment.

5.2 Pricing and Menu

All prices displayed on our Website are in United States Dollars (USD) and are subject to change without notice. Menu items and prices may vary by location, time, and availability. Applicable sales taxes will be calculated and displayed at checkout in accordance with applicable state and local tax laws. We strive to ensure the accuracy of all pricing and menu information; however, in the event of an error, we reserve the right to correct the error and charge the accurate price, or to cancel the affected order and issue a full refund.

5.3 Payment Methods

We accept payment through the methods displayed at checkout, which may include major credit cards, debit cards, and other electronic payment methods. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that the information you provide is accurate and complete. You authorize us to charge your selected payment method for the total amount of your order, including applicable taxes and fees.

5.4 Refund and Cancellation Policy

Due to the perishable nature of our food products, all sales are generally final once an order has been prepared. If you have a concern about the quality or accuracy of your order, please contact us immediately at [email protected] or by telephone. We will review each concern on a case-by-case basis and may, at our sole discretion, offer a replacement, store credit, or refund where appropriate. Cancellations must be made prior to order preparation to be eligible for a refund.

5.5 Third-Party Delivery Platforms

If you place an order through a third-party delivery platform or application, your order and payment are subject to that platform's terms of service and privacy policy in addition to ours. We are not responsible for the acts or omissions of third-party delivery services, including delivery delays, errors, or disputes arising from use of those platforms.

6. Food Allergen and Dietary Information

Pequod's Pizza takes food safety seriously. However, our kitchen prepares food that may contain or come into contact with common allergens, including but not limited to wheat, dairy, eggs, soy, nuts, and shellfish. We cannot guarantee that any menu item is completely free of allergens due to the risk of cross-contact during food preparation. If you have a food allergy, intolerance, or dietary restriction, we strongly encourage you to inform our staff before placing your order. We are not liable for any allergic reaction or adverse health effect resulting from consumption of our products where we have not been informed of your specific dietary needs, or where cross-contact could not reasonably be prevented.

7. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL CONTENT, SERVICES, AND PRODUCTS OFFERED BY PEQUOD'S PIZZA ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. PEQUOD'S PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT ON THE WEBSITE.
• WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT THE WEBSITE OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such cases, the applicable warranties are limited to the shortest duration permitted by law.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, INCLUDING THE LAWS OF THE UNITED STATES, PEQUOD'S PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, AND SUCCESSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH:

• Your use of or inability to use the Website or any services offered by Pequod's Pizza.
• Any errors, inaccuracies, or omissions in any content or information provided through the Website.
• Unauthorized access to or alteration of your data or transmissions.
• Conduct of any third party in connection with our services.
• Any food quality, safety, or allergen-related issues where proper notification was not provided.
• Technical failures, interruptions, delays, or security breaches affecting the Website.

IN ANY EVENT, PEQUOD'S PIZZA'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE AND SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO PEQUOD'S PIZZA IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

The limitations set forth in this section shall apply regardless of the legal theory on which the claim is based, including contract, tort, negligence, strict liability, or otherwise, even if Pequod's Pizza has been advised of the possibility of such damages.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pequod's Pizza, its affiliates, subsidiaries, parent companies, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service.
• Your use or misuse of the Website or any services offered by Pequod's Pizza.
• Your violation of any applicable federal, state, or local law or regulation.
• Your infringement of any intellectual property or other rights of any third party.
• Any User Content you submit, post, or transmit through or in connection with the Website.
• Your negligent, fraudulent, or willful misconduct.
• Any misrepresentation made by you in connection with your use of our services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim. You shall not settle any claim without our prior written consent.

10. Privacy Policy

Your use of our Website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, disclose, and protect your personal information in compliance with applicable federal and state privacy laws, including the Federal Trade Commission Act (FTC Act), 15 U.S.C. § 45, and, where applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). We encourage you to read our Privacy Policy carefully. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, platforms, or services that are not owned or controlled by Pequod's Pizza. These links are provided for your convenience only and do not imply our endorsement, sponsorship, or approval of the linked site or its content. We have no control over and assume no responsibility for the content, privacy policies, terms of service, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party website you visit. Your access to and use of third-party websites are at your own risk.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pequod's Pizza's principal place of business is located, without regard to its conflict of law provisions. You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website and services shall be subject to the exclusive jurisdiction of the federal and state courts located in the applicable jurisdiction of Pequod's Pizza's principal place of business.

You hereby consent to personal jurisdiction in such courts and waive any objection as to venue or jurisdiction. These Terms shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. Your use of our Website may also be subject to other applicable local, state, national, or international laws and regulations.

13. Dispute Resolution

13.1 Informal Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Website, or any products or services provided by Pequod's Pizza (a "Dispute"), the parties agree to first attempt to resolve the Dispute informally. You may contact us at [email protected] to initiate informal dispute resolution. The parties agree to negotiate in good faith for a period of thirty (30) days from the date notice of the Dispute is received before pursuing formal legal proceedings.

13.2 Binding Arbitration

If the parties are unable to resolve a Dispute through informal negotiation within thirty (30) days, either party may elect to have the Dispute resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

By agreeing to arbitration, you and Pequod's Pizza are each waiving the right to a trial by jury or to participate in a class action or class arbitration. All claims must be arbitrated on an individual basis; class arbitration and class actions are not permitted. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of any intellectual property rights, confidential information, or other proprietary rights.

13.3 Exceptions

Notwithstanding the arbitration agreement above, either party may bring an individual action in small claims court for disputes that qualify under that court's jurisdictional limits. Nothing in these Terms shall prevent either party from seeking emergency injunctive or equitable relief from a court of competent jurisdiction to prevent imminent harm pending the outcome of arbitration.

13.4 Time Limitation on Claims

TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE TERMS OR THE USE OF OUR WEBSITE AND SERVICES MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE. CLAIMS FILED AFTER THIS PERIOD SHALL BE PERMANENTLY BARRED. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR LIMITATIONS ON WHEN ACTIONS MAY BE FILED, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.

14. Term and Termination

14.1 Term

These Terms of Service are effective as of the date you first access our Website or use our services and shall remain in full force and effect for as long as you continue to use the Website or services, unless earlier terminated in accordance with these Terms.

14.2 Termination by Us

We reserve the right, in our sole and absolute discretion, to suspend, restrict, or terminate your access to the Website and services at any time, with or without notice, for any reason, including but not limited to:

• Your breach of any provision of these Terms.
• Fraudulent, abusive, or unlawful conduct on your part.
• Requests by law enforcement or governmental authorities.
• Discontinuation or material modification of the Website or services.
• Unexpected technical or security issues.

14.3 Termination by You

You may terminate your relationship with us at any time by ceasing to use the Website and services and, if applicable, by requesting the deletion of your account by contacting us at [email protected].

14.4 Effect of Termination

Upon termination, your license to use the Website and Content will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: Intellectual Property Rights, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law.

15. Changes to These Terms

Pequod's Pizza reserves the right to modify, update, revise, or replace any portion of these Terms of Service at any time and in our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page. We may also notify you of significant changes by posting a notice on our Website, sending an email to the address associated with your account, or by other reasonable means.

Your continued use of the Website or services after any such modification constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must immediately stop using the Website and services. It is your responsibility to check this page periodically for changes. We encourage you to review these Terms each time you visit our Website.

16. Severability

If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction or arbitrator, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, or, if such modification is not possible, such provision shall be severed from these Terms, and the remaining provisions of these Terms shall continue in full force and effect. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on the Website, constitute the entire agreement between you and Pequod's Pizza with respect to your use of the Website and services, and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether written or oral, relating to such subject matter. No waiver by either party of any breach or default hereunder shall be deemed a waiver of any subsequent breach or default, and shall not affect the other terms of these Terms.

18. Waiver

Our failure to enforce any right or provision of these Terms shall not be construed as a waiver of such right or provision. A waiver of any right or provision under these Terms will only be effective if it is in writing and signed by an authorized representative of Pequod's Pizza. No waiver of any right or provision shall constitute a continuing waiver of such right or provision or a waiver of any other right or provision.

19. Force Majeure

Pequod's Pizza shall not be liable for any failure or delay in performance of its obligations under these Terms arising out of or caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government orders or restrictions, war, terrorism, labor disputes, supply chain disruptions, power outages, internet service provider failures, or any other event that constitutes a force majeure under applicable law. In such circumstances, we will make reasonable efforts to notify you of the impact on our services and to resume normal operations as soon as practicable.

20. Electronic Communications

By using our Website and services, you consent to receiving electronic communications from Pequod's Pizza, including but not limited to order confirmations, receipts, promotional materials, operational notices, and legal disclosures. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You may opt out of marketing communications at any time by following the unsubscribe instructions included in such communications or by contacting us at the information provided below. Opting out of marketing communications will not affect your receipt of transactional or operational communications related to your orders or account.

21. Accessibility

Pequod's Pizza is committed to making our Website accessible to all users, including those with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) and applicable requirements under the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq. If you experience any difficulty accessing any portion of our Website, please contact us at [email protected] and we will make reasonable efforts to provide you with the information or service you need through alternative means.

22. Children's Privacy and Use

Our Website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected] so that we can take appropriate steps to remove such information. Our practices are designed to comply with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq.

23. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, or if you wish to report a violation of these Terms, please contact us using the information below:

We will make every effort to respond to your inquiry within a reasonable timeframe. For legal notices, please send all correspondence to the email address provided above and clearly mark the subject line as "Legal Notice – Terms of Service."